A. As a general rule, we cannot accept cancellations due to customer convenience.

A. As a general rule, refunds will be processed according to the payment method used at the time of purchase. For example, if you paid by credit card, the refund will be made to that card. Some methods, such as convenience store payment and bank transfer, may require a bank transfer to your designated account. *The timing of refund processing varies depending on the regulations of each payment provider. *The amount refunded may be the amount minus the payment and bank transfer fees.